Retail & E-commerce

Conversational AI vendors serving the Retail & E-commerce industry

56 vendors

Featured
Genesys

Genesys

Conversational AI Platforms - Enterprise

AI-powered customer experience platform delivering comprehensive contact center and workforce engagement solutions

Financial Services Healthcare & Life Sciences

Menlo Park, United States

Featured
Kore.ai

Kore.ai

Conversational AI Platforms - Enterprise

Enterprise AI Agents for Work, Service & Process - accelerating business with autonomous AI agents and agentic workflows

Financial Services Healthcare & Life Sciences

Orlando, USA

Featured
Salesforce

Salesforce

Telephony & CCaaS

Service Cloud with Einstein AI-powered conversational capabilities

Financial Services Healthcare & Life Sciences

San Francisco, USA

Deepgram

Deepgram

Voice AI & Speech Platforms

Enterprise Voice AI platform providing speech-to-text, text-to-speech, and voice agent APIs for conversational experiences

Financial Services Healthcare & Life Sciences

San Francisco, USA

DRUID AI

DRUID AI

Agentic AI Platforms

Enterprise agentic AI orchestration platform for building and deploying intelligent AI agents and apps

Financial Services Healthcare & Life Sciences

Bucharest, Romania

Kustomer

Kustomer

Conversational AI Platforms - Enterprise

AI-powered customer service CRM platform that combines data, AI, and human agents for exceptional customer experience

Financial Services Retail & E-commerce

New York, USA

LivePerson

LivePerson

Conversational AI Platforms - Enterprise

Enterprise conversational AI platform that unifies digital experiences and delivers measurable customer engagement ROI.

Financial Services Healthcare & Life Sciences

New York, USA

Omilia

Omilia

Conversational AI Platforms - Enterprise

Agentic AI platform for customer service automation with voice biometrics and fraud prevention capabilities

Financial Services Healthcare & Life Sciences

Maroussi, Greece

PolyAI

PolyAI

Conversational AI Platforms - Enterprise

Enterprise voice AI platform delivering lifelike conversational agents for customer service automation

Financial Services Healthcare & Life Sciences

London, UK

SoundHound AI

SoundHound AI

Voice AI & Speech Platforms

Voice-first conversational AI platform that automates customer interactions across industries with intelligent AI agents.

Financial Services Healthcare & Life Sciences

Santa Clara, USA

Sprinklr

Sprinklr

Conversational AI Platforms - Enterprise

AI-native customer experience platform unifying service, marketing, social media management and insights across all touchpoints

Financial Services Retail & E-commerce

New York, USA

Adthena

Adthena

Conversational AI Platforms - Enterprise

AI-powered search intelligence platform that transforms search data into actionable insights for paid search optimization.

Retail & E-commerce Travel & Hospitality
AgentiveAIQ

AgentiveAIQ

Conversational AI Platforms - SMB

Deploy specialized AI agents in 5 minutes with no coding required for customer support, sales, and automation

Financial Services Retail & E-commerce
Apptio

Apptio

AI-accelerated Technology Business Management solutions for IT Financial Management and cloud cost optimization

Financial Services Healthcare & Life Sciences
Avaamo

Avaamo

Agentic AI Platforms

Enterprise Agentic AI platform delivering autonomous AI agents for customer service, healthcare, and employee support

Financial Services Healthcare & Life Sciences

Los Altos, USA

Bain

Bain

Strategy & Transformation Consultancies

Global management consulting firm helping companies implement AI and digital transformation strategies

Financial Services Healthcare & Life Sciences
BCG

BCG

Strategy & Transformation Consultancies

Strategic management consulting firm helping organizations transform and scale AI capabilities for competitive advantage

Financial Services Healthcare & Life Sciences

Boston, United States

Botmaker

Botmaker

Conversational AI Platforms - Enterprise

Comprehensive conversational AI platform for creating chatbots, mailbots, and callbots across WhatsApp, email, and voice channels

Financial Services Healthcare & Life Sciences
Botsonic

Botsonic

Conversational AI Platforms - Enterprise

Enterprise-ready AI chatbot platform that scans your website and files to automate 70% of customer queries

Financial Services Healthcare & Life Sciences
Capacity

Capacity

Conversational AI Platforms - Enterprise

AI-powered support automation platform with intelligent virtual agents, agent assist, and conversational AI across all channels

Financial Services Healthcare & Life Sciences

St. Louis, United States

CausaLens

CausaLens

Agentic AI Platforms

Build reliable Digital Workers powered by AI agents to automate complex business workflows with enterprise-grade compliance.

Financial Services Healthcare & Life Sciences
CGI

CGI

Strategy & Transformation Consultancies

Global consulting and technology services company helping clients accelerate innovation with AI and digital transformation

Financial Services Healthcare & Life Sciences
Chathero

Chathero

Conversational AI Platforms - SMB

AI-powered platform for chat-based customer communication across marketing, sales, and customer service

Retail & E-commerce Travel & Hospitality

Germany

Chatpulse

Chatpulse

Analytics & Conversation Intelligence

Advanced analytics workbench for uncovering insights in conversational AI interactions

Financial Services Retail & E-commerce

Saltford, United Kingdom