Kustomer

Kustomer is an AI-powered customer service CRM platform that transforms customer experience by unifying data, intelligence, and human interactions. The company offers a comprehensive platform that seamlessly combines CRM, ticketing, and AI into one powerful solution for modern customer service operations.

The platform features AI Agents for both customers and representatives, providing instant human-like support and empowering agents with AI assistants that handle routine tasks. Kustomer's solution includes omnichannel capabilities, workflow automation, data analytics through Data Explorer, and AI Agent Studio for building custom AI agents without developer requirements. The platform is designed to increase team capacity by up to 30% while delivering personalized, proactive service across all customer touchpoints.