Retail & E-commerce

Conversational AI vendors serving the Retail & E-commerce industry

92 vendors

Puzzel

Puzzel

Conversational AI Platforms - Enterprise

AI-native CX ecosystem delivering faster, more human customer service at scale with automation and real-time agent support.

Financial Services Retail & E-commerce

Norway

Qontak

Qontak

Conversational AI Platforms - SMB

AI-powered omnichannel CRM platform for marketing, sales, and customer service across WhatsApp, Instagram, and other channels

Financial Services Healthcare & Life Sciences

Indonesia

Quantanite

Quantanite

Managed Service Providers

AI-powered operations that reengineer customer experience and data operations for ambitious companies

Retail & E-commerce Travel & Hospitality
R

Rulai Institute

Training & Enablement

Certification programs for conversational AI design

Financial Services Healthcare & Life Sciences
Sabio

Sabio

Services & Advisory

Expert CX services partner leveraging AI and technology to transform customer interactions

Financial Services Retail & E-commerce
Shuttle

Shuttle

Developer APIs & Frameworks

The payments layer that enables platforms and AI agents to create flexible payment experiences

Financial Services Retail & E-commerce

London, United Kingdom

Sierra

Sierra

Conversational AI Platforms - Enterprise

AI-powered customer experience platform that deploys conversational agents across any channel to transform customer service

Financial Services Healthcare & Life Sciences

San Francisco, USA

SiteSpeak AI

SiteSpeak AI

Conversational AI Platforms - SMB

AI customer service chatbot that automates support with instant, accurate answers

Healthcare & Life Sciences Retail & E-commerce
SleekFlow

SleekFlow

Conversational AI Platforms - Enterprise

Omnichannel conversational AI platform with teams of AI agents that convert leads into revenue across multiple channels

Retail & E-commerce Telecommunications
Synthflow AI

Synthflow AI

Conversational AI Platforms - Enterprise

Enterprise-ready Voice AI platform to automate phone calls and customer interactions

Healthcare & Life Sciences Retail & E-commerce
Tars

Tars

Conversational AI Platforms - SMB

No-code AI agent platform for customer support and lead generation automation

Financial Services Healthcare & Life Sciences
Telnyx

Telnyx

Voice AI & Speech Platforms

Voice AI agents with built-in global telco infrastructure for low-latency conversational AI

Financial Services Healthcare & Life Sciences

Chicago, USA

Trengo

Trengo

Conversational AI Platforms - SMB

Customer engagement platform for seamless omnichannel communication with AI-powered automation

Financial Services Retail & E-commerce
Truora

Truora

Conversational AI Platforms - Enterprise

Digital identity verification, background checks, and WhatsApp chatbots to enhance customer relationships and business growth

Financial Services Retail & E-commerce
Vbee AI

Vbee AI

Conversational AI Platforms - Enterprise

Revolutionizing customer and employee experiences through AI-powered conversational technologies

Financial Services Retail & E-commerce

Hanoi, Vietnam

Verint

Verint

Conversational AI Platforms - Enterprise

AI-powered customer engagement platform delivering automation and intelligence across contact center workflows

Financial Services Healthcare & Life Sciences

United States

Voiceflow

Voiceflow

Conversational AI Platforms - Enterprise

No-code platform for building AI agents that handle voice and chat interactions with customers

Financial Services Retail & E-commerce
Voxo

Voxo

Analytics & Conversation Intelligence

AI-powered conversation analytics platform extracting actionable insights from voice and text interactions

Financial Services Retail & E-commerce

Sweden

Yoizen

Yoizen

Conversational AI Platforms - Enterprise

AI-powered conversational CX platform with no-code chatbot building and omnichannel customer experience management

Financial Services Healthcare & Life Sciences

Argentina

Zaion

Zaion

Conversational AI Platforms - Enterprise

Conversational AI and Generative AI solutions designed for customer experience optimization

Financial Services Healthcare & Life Sciences

France