LivePerson

LivePerson is an enterprise conversational AI platform that connects channels, systems, and data to deliver AI-powered customer and agent experiences. The company specializes in helping businesses automate routine tasks, scale agent capacity up to 3x, and boost customer satisfaction scores by 20 points without requiring major technology overhauls. LivePerson processes over a billion conversations monthly and is recognized as a leader in conversational AI platforms.

The platform offers comprehensive AI orchestration across voice and digital channels, delivering up to 60% cost savings for enterprises. LivePerson supports bring-your-own-LLM capabilities and integrates seamlessly with existing contact center systems. The company serves global enterprises across multiple industries, providing enterprise-grade security, GDPR/HIPAA/PCI DSS compliance, and proven scalability. Their solution encompasses digital messaging, voice integration, conversational commerce, generative AI tools, and unified conversational analytics to deliver connected customer experiences.