Retail & E-commerce

Conversational AI vendors serving the Retail & E-commerce industry

109 vendors

DoNotPay

DoNotPay

Legal Copilots & Assistants

AI consumer champion and legal information platform

Financial Services Retail & E-commerce

USA

Dstny

Dstny

Telephony & CCaaS

Cloud-based telephony and communication solutions enabling hybrid work and seamless business collaboration

Healthcare & Life Sciences Retail & E-commerce
Engati

Engati

Conversational AI Platforms - Enterprise

Enterprise-grade AI-native Customer eXperience platform for revenue growth with conversational AI chatbots and omnichannel engagement

Financial Services Healthcare & Life Sciences

India

Enkrypt AI

Enkrypt AI

Guardrails

AI safety and security platform with LLM safety leaderboard and guardrails

Financial Services Healthcare & Life Sciences

Brighton, USA

Eticas AI

Eticas AI

Bias & Fairness Audit

AI safety and algorithmic audit firm evaluating AI since 2012

Financial Services Healthcare & Life Sciences

Spain

Fisher Phillips

Fisher Phillips

Compliance & Governance Consultants

Legal services for AI compliance and regulatory monitoring

Retail & E-commerce Horizontal (Industry Agnostic)

United States

Fission Labs

Fission Labs

Implementation & Integration Partners

Applied AI engineering services for enterprise-scale generative AI and ML solutions

Financial Services Retail & E-commerce
Flow XO

Flow XO

Conversational AI Platforms - SMB

AI-powered chatbots for lead qualification, customer support, and scheduling

Retail & E-commerce Travel & Hospitality
Forethought

Forethought

Conversational AI Platforms - Enterprise

AI Agent Platform for Customer Support & Service Teams delivering fully agentic customer service automation

Financial Services Healthcare & Life Sciences
F

FPT.AI

Conversational AI Platforms - Enterprise

AI-powered solutions transforming business efficiency through intelligent virtual agents and automation

Financial Services Retail & E-commerce

Hanoi, Vietnam

Froneus

Froneus

Voice AI & Speech Platforms

IA Conversacional y Generativa Omnicanal especializada en voicebots para automatización de llamadas en Latinoamérica

Financial Services Retail & E-commerce

Argentina

Goodcall

Goodcall

Voice AI & Speech Platforms

AI phone agent and virtual receptionist that automates customer service and sales requests

Healthcare & Life Sciences Retail & E-commerce

United States

Gorgias

Gorgias

Conversational AI Platforms - SMB

Conversational AI platform built specifically for ecommerce brands to automate support and drive sales

Retail & E-commerce
Gupshup

Gupshup

Conversational AI Platforms - Enterprise

Autonomous AI Agents for sales, marketing, and customer support across conversational channels

Financial Services Healthcare & Life Sciences
HackerOne AI Red Teaming

HackerOne AI Red Teaming

Red-teaming & Adversarial Testing

Crowdsourced adversarial testing for AI models and applications

Financial Services Healthcare & Life Sciences

USA

Haptik

Haptik

Conversational AI Platforms - Enterprise

Enterprise-grade conversational AI agents that deliver human-like customer experiences with infinite scalability

Financial Services Retail & E-commerce
Heres.ai

Heres.ai

Conversational AI Platforms - Enterprise

AI-powered conversational agents that transform business processes across industries

Healthcare & Life Sciences Retail & E-commerce
Heyy

Heyy

Conversational AI Platforms - SMB

AI-powered employees for automating customer messaging

Financial Services Healthcare & Life Sciences
Infobip

Infobip

Conversational AI Platforms - Enterprise

Omnichannel conversational AI platform connecting businesses with customers across all messaging channels

Financial Services Healthcare & Life Sciences
InMoment

InMoment

Analytics & Conversation Intelligence

AI-powered customer experience platform that collects, analyzes, and acts on customer feedback across all channels

Financial Services Healthcare & Life Sciences

United States

iovox

iovox

Analytics & Conversation Intelligence

AI-driven call tracking and speech analytics platform for improving customer journey and conversion optimization

Retail & E-commerce Travel & Hospitality
Kaleyra AI

Kaleyra AI

Conversational AI Platforms - Enterprise

Enterprise interaction platform delivering intelligent, seamless, and scalable customer and employee communication experiences

Financial Services Healthcare & Life Sciences
Kindly AI

Kindly AI

Conversational AI Platforms - Enterprise

AI-powered agents that automate support and drive sales across enterprise solutions

Retail & E-commerce Telecommunications
Level AI

Level AI

Conversational & Voice QA

AI quality assurance and conversation intelligence for contact centres

Financial Services Healthcare & Life Sciences

USA