Sprinklr

Sprinklr

Verified

AI-native customer experience platform unifying service, marketing, social media management and insights across all touchpoints

New York, USA 197 views this month

About

Sprinklr is an AI-native customer experience management (CXM) platform that unifies customer interactions across all digital touchpoints. The company offers four integrated product suites: Sprinklr Service for omnichannel customer support, Sprinklr Social for social media management across 30+ channels, Sprinklr Insights for real-time consumer and market intelligence, and Sprinklr Marketing for global campaign orchestration. Built on a unified platform architecture, Sprinklr breaks down organizational silos to enable seamless collaboration between marketing, service, and CX teams.

The platform leverages over a decade of AI innovation, infusing specialized AI capabilities including AI Agents, Copilot assistance, and intelligent workflows throughout every customer interaction. Sprinklr serves enterprise clients globally, helping them transform disconnected customer touchpoints into cohesive, personalized experiences that drive loyalty and business results.

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