Mosaicx
AI-native platform delivering adaptive, intelligent customer engagement through conversational AI that feels human
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About
Mosaicx is a conversational AI platform provider that transforms enterprise customer service with an AI-native platform delivering adaptive, intelligent, and seamless interactions. The company offers omnichannel solutions that empower modern customer experiences through market-leading conversational AI technology.
The Mosaicx platform includes three core products: Engage for automated inbound and outbound customer support with streaming speech-to-speech AI interactions, Outreach for bi-directional AI-powered messaging, and Insights360 for end-to-end analytics tracking interactions from dial to disconnect. Powered by LinguaAI technology, their solutions understand multilingual needs, detect tone, and act autonomously to optimize conversations by blending empathy with efficiency. The platform serves multiple industries including finance, healthcare, pharmacy, retail, telecommunications, and travel.
The Mosaicx platform includes three core products: Engage for automated inbound and outbound customer support with streaming speech-to-speech AI interactions, Outreach for bi-directional AI-powered messaging, and Insights360 for end-to-end analytics tracking interactions from dial to disconnect. Powered by LinguaAI technology, their solutions understand multilingual needs, detect tone, and act autonomously to optimize conversations by blending empathy with efficiency. The platform serves multiple industries including finance, healthcare, pharmacy, retail, telecommunications, and travel.
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