Robylon

Robylon is a conversational AI platform that deploys AI agents to resolve customer support tickets without human intervention. The platform handles interactions across email, chat, voice, and messaging apps like WhatsApp, while integrating with existing helpdesk and CRM systems including Zendesk, Freshworks, Intercom, Salesforce, and HubSpot. Robylon's AI agents can read customer data from connected systems and take real actions such as processing refunds, updating orders, and capturing payments, rather than simply providing information.

The platform resolves 85% of support tickets without human involvement and goes beyond support to handle sales qualification, operational workflows, collections, and lead qualification. Robylon is trusted by 250+ companies and can be deployed in as little as 7 days. The solution supports multiple channels through a single AI agent and knowledge base, ensuring consistent customer experience whether customers initiate contact via phone, social media, email, or messaging platforms.