Infobip

Infobip

Omnichannel conversational AI platform connecting businesses with customers across all messaging channels

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About

Infobip is a global cloud communications platform that provides omnichannel customer engagement solutions through conversational AI. The company offers a comprehensive suite of products including chatbot building platforms, cloud contact centers, customer data platforms, and generative AI tools through their Infobip AI Hub. Their platform enables businesses to communicate with customers across multiple channels including SMS, WhatsApp, voice, email, and other messaging apps through unified APIs.

Infobip serves various industries including finance, healthcare, retail, telecommunications, and government with specialized conversational solutions. Their CPaaS (Communications Platform as a Service) offering provides businesses with programmable communication tools, authentication services, and network APIs. The platform emphasizes security, scalability, and AI-powered automation to help enterprises transform their customer experience and engagement strategies.

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