Haptik

Haptik

Enterprise-grade conversational AI agents that deliver human-like customer experiences with infinite scalability

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About

Haptik is an enterprise conversational AI platform that builds AI agents capable of delivering human-like customer experiences across multiple channels. The company offers specialized AI agents including voice agents, customer service agents, sales agents, booking agents, and lead qualification agents that can understand, interact, and enhance customer experiences at scale.

The platform features flexible model selection with support for leading AI models like GPT, Llama, and Claude, omnichannel deployment across web, chat, and voice, and multilingual support for 100+ languages. Haptik enables enterprises to leverage their own data through RAG systems, integrate with existing tools, and maintain human-AI collaboration through seamless handoff capabilities. With over a decade of AI expertise and compliance with major security standards, Haptik serves 500+ leading enterprises across retail, eCommerce, fintech, and other industries.

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