Yoizen
AI-powered conversational CX platform with no-code chatbot building and omnichannel customer experience management
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About
Yoizen is a digital technology company founded in 2010 that specializes in conversational customer experience platforms. The company provides an AI-powered, no-code platform that enables businesses to create chatbots and manage multi-channel customer interactions through WhatsApp, Facebook, Instagram, and other digital channels. Their solution integrates conversational AI and generative AI for customer service automation, sales support, and business process optimization.
The platform offers omnichannel management capabilities, allowing businesses to centralize customer conversations, automate responses 24/7, and seamlessly route complex cases to live agents. Yoizen serves multiple industries including healthcare, finance, telecommunications, retail, and utilities, providing customized conversational experiences tailored to each sector's specific needs. The company is ISO 27001 and ISO 9001 certified, ensuring high security and quality standards.
The platform offers omnichannel management capabilities, allowing businesses to centralize customer conversations, automate responses 24/7, and seamlessly route complex cases to live agents. Yoizen serves multiple industries including healthcare, finance, telecommunications, retail, and utilities, providing customized conversational experiences tailored to each sector's specific needs. The company is ISO 27001 and ISO 9001 certified, ensuring high security and quality standards.
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