Telephony & CCaaS

8 vendors in this category

Featured
Amazon Web Services

Amazon Web Services

Telephony & CCaaS

Complete AI-powered cloud contact center solution for delivering personalized customer experiences at scale

Horizontal (Industry Agnostic)

Seattle, USA

Featured
Genesys

Genesys

Conversational AI Platforms - Enterprise

AI-powered customer experience platform delivering comprehensive contact center and workforce engagement solutions

Financial Services Healthcare & Life Sciences

Menlo Park, United States

Featured
NICE

NICE

Conversational AI Platforms - Enterprise

AI-first customer experience platform that powers automated workflows and intelligent customer interactions at enterprise scale

Horizontal (Industry Agnostic)

Hoboken, USA

Featured
Salesforce

Salesforce

Telephony & CCaaS

Service Cloud with Einstein AI-powered conversational capabilities

Financial Services Healthcare & Life Sciences

San Francisco, USA

Kustomer

Kustomer

Conversational AI Platforms - Enterprise

AI-powered customer service CRM platform that combines data, AI, and human agents for exceptional customer experience

Financial Services Retail & E-commerce

New York, USA

Talkdesk

Talkdesk

Conversational AI Platforms - Enterprise

AI-powered customer experience automation platform with cloud contact center software and AI agents

Horizontal (Industry Agnostic)

San Francisco, USA

Twilio

Twilio

Conversational AI Platforms - Enterprise

Digital engagement center platform with AI capabilities for personalized sales and service interactions.

Horizontal (Industry Agnostic)

San Francisco, USA

Telnyx

Telnyx

Voice AI & Speech Platforms

Voice AI agents with built-in global telco infrastructure for low-latency conversational AI

Financial Services Healthcare & Life Sciences

Chicago, USA