Voxo

Voxo is a conversation intelligence platform that leverages AI to extract, analyze, and visualize insights from customer conversations. The company specializes in providing real-time transcription, categorization, and sentiment analysis of voice interactions to help businesses improve customer satisfaction and operational efficiency.

Voxo's platform offers automatic conversation summarization, satisfaction scoring based on sentiment analysis, and generative AI-powered customer feedback identification. The solution serves multiple business functions including customer service, sales, quality assurance, and marketing teams. Through their API, businesses can upload audio files for detailed analysis or access comprehensive historical conversation data to drive data-driven decision making.