Trengo

Trengo is a customer engagement platform that unifies WhatsApp, email, web chat, social media, and voice communications in one omnichannel inbox. The company helps businesses streamline customer conversations by centralizing all communication channels and eliminating repetitive work for support teams.

Trengo's platform features AI Agents that can automatically resolve over 80% of repetitive customer conversations, and AI Journeys that guide visitors through customized experiences to collect information and route them to the right solutions. As an official WhatsApp Business Partner, Trengo enables businesses to leverage WhatsApp's high engagement rates while maintaining team collaboration across all customer touchpoints.

The platform serves multiple industries including retail & e-commerce, travel & hospitality, automotive, financial services, and restaurants, helping teams focus on high-value customer interactions while AI handles routine inquiries. Trengo's solution integrates with existing tools and systems like Shopify and Lightspeed to provide complete customer context.