Rasa

Rasa is a conversational AI platform that enables enterprises to build trustworthy AI agents for real-world complexity. The Rasa Platform extends large language models with business logic to create reliable AI agents that can handle millions of conversations while giving teams complete control over agent behavior and performance.

The platform offers a flexible development experience for both technical and business teams, featuring full visibility and control without black box limitations, performance at scale by using LLMs only when needed, and deep customization capabilities. Rasa supports omnichannel deployment including text, voice, and messaging with built-in IVR and voice gateway capabilities. Enterprise customers use Rasa to automate customer experience, sales processes, and employee support across IT, HR, and operations departments.