Voyce AI
Always-on call handling for peak demand
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About
Voyce AI is an AI-powered call handling platform that answers inbound calls 24/7, captures customer information, books appointments, processes payments, and escalates complex inquiries to human agents when needed. The solution enables organizations to resolve calls faster, reduce escalations, and improve customer satisfaction without expanding headcount.
Key capabilities include round-the-clock call answering without hold times or voicemail, automated FAQ responses, callback booking, secure payment processing, CRM integrations, and support for 11+ languages.
Key capabilities include round-the-clock call answering without hold times or voicemail, automated FAQ responses, callback booking, secure payment processing, CRM integrations, and support for 11+ languages.
Case Studies
South Midlands Growth Hub - 24/7 Business Support
West Northamptonshire Council / South Midlands Growth Hub
AI voice agent deployed to handle business support enquiries for 50,000+ businesses across live chat, email, and phone channels. Replaced slow human-only response times and limited out-of-hours coverage with automated 24/7 support.
In the News
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