Teneo.ai

Teneo.ai is a conversational AI platform that specializes in enterprise-grade AI agents and voice automation for contact centers. The company provides solutions that enable businesses to automate Tier 1 customer support, handle voice, chat, and app interactions at scale, and achieve agentless operations. With over 17,000 AI agents currently in production, Teneo helps global enterprises reduce costs while improving customer satisfaction through 24/7 automated service delivery.

The platform offers omnichannel consistency, seamless integration with existing systems like Genesys Cloud and Amazon Connect, and enterprise-grade security and compliance features. Teneo's solutions are designed to deliver rapid implementation timelines of 10 days to proof of concept, 30 days to pilot, and 60 days to production, enabling businesses to achieve measurable results including significant cost savings and improved customer satisfaction scores.