Conversation Design Institute
VerifiedTraining, certification, and consulting to build high-performing conversational AI assistants through proven design methodologies.
Amsterdam, Netherlands
164 views this month
About
Conversation Design Institute (CDI) is an educational and consulting organization founded in 2018 by Hans van Dam and Olaf Igesz. The company specializes in training, certification, and consulting services for conversational AI design and implementation. CDI offers comprehensive courses including Conversation Designer certification, AI Trainer programs, and their proprietary CDI Method Foundation, serving professionals who build human-centric AI assistants.
The institute operates the CDI Academy with over 500 training videos and multiple certification tracks, alongside the non-profit CDI Foundation that develops industry standards for conversational AI. Their clients include major brands like Nespresso, Lloyds, Lidl, HP, Vodafone, and Vandebron. CDI provides technology-agnostic training covering chatbots, voice assistants, ethics, and strategy, helping organizations mature their conversational AI capabilities through their proven frameworks and methodologies.
The institute operates the CDI Academy with over 500 training videos and multiple certification tracks, alongside the non-profit CDI Foundation that develops industry standards for conversational AI. Their clients include major brands like Nespresso, Lloyds, Lidl, HP, Vodafone, and Vandebron. CDI provides technology-agnostic training covering chatbots, voice assistants, ethics, and strategy, helping organizations mature their conversational AI capabilities through their proven frameworks and methodologies.
Last updated 1 day ago